Alcohol and Gaming Policy
Sherwood Services Club has a responsibility to the community, it’s members and guests when serving alcohol to it’s patrons.
Liquor house policy
The responsible service of alcohol
The Club has a policy made up of the following strategies;
- A policy providing the framework for the responsible serving of alcohol
- Training of staff so that they can implement and promote the policy.
- Education of patrons so that they understand the implications of and abide by the responsible service of alcohol policy.
- Preventing underage drinking by insisting on valid I.D. on entry and upon request.
- Preventing intoxication by recognising the signs of intoxication and avoiding serving anyone to the point of intoxication. We will deny entry or service to anyone who is already intoxicated.
The Law and our responsible Service Policy stops us supplying alcohol to people who are;
- Under 18
- Buying alcohol for under 18’s
We are responsible hosts in our community through;
- Training our staff
- Having courteous staff
- Caring for patron safety
- Not disturbing our neighbours
We do not have promotions or advertising which;
- Encourages excessive drinking
- Encourage rapid drinking
- Provide free drinks
- Unfairly target women or men
We serve and care for our patrons by providing;
- Non-alcoholic drinks
- Low alcoholic drinks
- No doubles
- Food with drinks
- Advice on safe travel and a free courtesy bus service
- Responsible gaming
The Sherwood Services Club Inc. will conduct all aspects of its facility in a professional and responsible manner and uphold its commitment to provide a responsible gaming environment. The Sherwood Services Club Inc. is a leader within the hospitality industry and our goal is to make sure your visit is an enjoyable one.
We offer a variety of activities for our members and guest to enjoy, including great food, entertainment and gaming. We provided these facilities for you to enjoy in the company of your family and friends during your time of relaxation and leisure. We believe the abuse of alcohol, gambling and smoking may be detrimental to your overall well-being.
The following information may assist you to enjoy life to its fullest, as well as continuing to enjoy your club and all it has to offer. Our promise to you is to ensure that your visit is enjoyable and provides you with numerous social activities for all to enjoy.
Gamble with what you can afford – not with your lifestyle!
For most people, gambling is a recreational pastime and a form of entertainment. They have a bet on the Pokies, Keno or TAB, and enjoy it whether they win, lose or draw. However, for some people gambling may begin to create problems in various areas of their lives. This can result in losing money they cannot afford to lose.
It may be money that has been set aside for rent, bills, food or other essential items. The negative consequences of problem gambling are not only financial – emotional stress can affect personal relationships, work and health. The following organisations offer confidential, free counselling services.
Gambling Helpline – 1800 858 858
Lifeline (24 hours) 131114 Are you at risk of gambling excessively?
Below are some key indicators. If you have any of these indicators, you may be putting yourself at risk of excessive gambling. If you think you might be at risk, we suggest you seek further assistance from one of the organisations previously mentioned. As a general rule, don’t gamble any more than 25% of your expendable income.
Expendable income is the money left over after meeting all other family and financial commitments.
Normal Social Gambling
- Playing for recreation
- Setting a limit on losses (and stopping when you reach it)
- Taking with you only the amount you are willing to lose (cash or cards)
- Playing for acceptable amounts of time (keep track of time)
- Playing without an increase in frequency of play or size of bets
- Playing for enjoyment
- Seeing gambling as a form of entertainment
- Believing that you will lose over time
- Having gambling as only one of your forms of entertainment
- Think about gambling infrequently
- Losing and quitting
- Being honest about the amount you have won or lost
- Playing only to win
- Playing without a limit on what you are willing to lose
- Taking more money with you than you are willing to lose
- Playing for excessive amounts of time
- An increase in your frequency of play and/or size of bets
- Playing to solve problems or to reduce stress
- Seeing gambling as a way to make a living
- Believing that you will win over time
- Having gambling as your only form of entertainment
- Thinking about gambling frequently
- Playing to win back losses
- Being dishonest about the amount of money you have won or lost
- Playing with borrowed money
- Problem Gambling
Gambling Help Counselling for Problem Gamblers and their families. Relationships Australia (Logan, Eight Mile Plains, Ipswich) Gambling Help provides the following FREE services to people with gambling problems and those affected by another persons gambling;
- Confidential free face-to-face counselling services for people with a gambling problem and/or to the partners or relatives of people with a gambling problem (individual, relationship and financial counselling available)
- Gambling Help counselling can help you to regain a sense of control over yourself and your decisions in relation to gambling.
- It can help you to understand why it is that you cannot seem to control yourself when it comes to gambling, understand how gambling might be related to difficulties in your life, and help you to practically address these issues.
To access counselling or other services offered, contact a Gambling Help at Logan on 07 3808 9235.
Protecting your privacy and the confidentiality of your “personal information” is a high priority for us.
Respecting your right to privacy
Protecting your privacy and the confidentiality of your “personal information” is a high priority for us.
Personal information we hold about you from which we can search for and retrieve your identity.
For example, we may collect and use your name and address details when you acquire membership, products or services.
The Sherwood Services Club Inc. understands that giving your personal information to us imposes a serious responsibility upon us.
We are committed to protecting your personal information. Where your personal information may be disclosed, and to the extent that we can, we believe in giving you a choice as to whom we may disclose your personal information to, and how these third parties may use your personal information.
Collecting your personal information
We collect personal information directly from you, and only to the extent necessary to deliver and ensure a The Sherwood Services Club Inc. product or service. We may choose to collect personal information from you when you fill in an application form, either in hard-copy format, or over the telephone.
We will always attempt to collect personal information from you using lawful and fair means, and not in an unlawful manner.
The type of personal information we may collect from you generally comprises name, address, gender, contact details (including phone and fax).
How we make use of your personal information
The Sherwood Services Club Inc. will collect your personal information in order to provide you with, or give you access to a particular product or service within the Club.
The Sherwood Services Club Inc. may choose to disclose your personal information for purposes related to the main purpose for which we collect it. As such, you would reasonably expect such disclosure. Some of these examples include, but are not limited to:
- Helping The Sherwood Services Club Inc. to develop a stronger relationship with you
- Internal Membership management, Accounting and Finance
- Administrative Reporting
- Protecting you and The Sherwood Services Club Inc. from fraud
Occasionally, we may also disclose your personal information for the purposes of facilitating the distribution of marketing materials to you by The Sherwood Serivces Club Inc. employing a third party. We will not do this if you ask us not to do so.
There are other situations where we are compelled by law to disclose your personal information. For instance, under certain circumstances we may be compelled to provide your personal information to law enforcement agencies, the Australian Electoral Office, the Department of Family Services or the Australian Taxation Office.
The Sherwood Services Club Inc. may use the personal information we collect from you to identify particular products and services, which we believe may be of interest and benefit to you. We may then contact you to let you know about such products and services.
If you do not wish to receive direct marketing information from The Sherwood Services Club Inc., please let us know.
Quality and accuracy of your personal information
If we have accurate personal information about you, it enables us to provide you with the best possible service. The Sherwood Services Club Inc. will take reasonable steps to ensure the personal information we collect, use and disclose is accurate, complete and up-to-date.
If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to correct it.
Security of your information
The Sherwood Services Club Inc. takes reasonable steps to protect your personal information from loss, misuse, unauthorised disclosure or destruction.
A “cookie” is a packet of information that allows the The Sherwood Services Club Inc. server (the computer that houses our web site) to identify and interact more effectively with your computer.
When you access our website, we send you a “temporary cookie” that gives you a unique identification number. A different identification number is sent each time you use our web site. Cookies do not identify individual users, although they do identify a user’s Internet browser type and your Internet Service Provider.
Our cookie allows us to keep track of the pages you have accessed while visiting our web site. It also allows you to page back and forwards through our website and return to pages you have already visited without having to bother about logging on to our home page again.
You can configure your Internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your Internet browser’s instructions or help screens to learn more about these functions.
Information logged on The Sherwood Services Club Inc. web site
When you visit the The Sherwood Services Club Inc. web site, our server logs the following information which is provided by your browser for statistical purposes only:
- The type of browser and operating system you are using
- your Internet Service Provider and top level domain name (for example – .com, .gov, .au, .uk etc)
- your computer’s IP (Internet Protocol) address (a number which is unique to the machine through which you are connected to the internet).
- The Sherwood Services Club Inc. uses all of this information for aggregated statistical analyses or systems administration purposes only.
Links to other web sites
The Sherwood Services Club Inc. site contains links to other sites. While The Sherwood Services Club Inc. will always endeavour to engage in business arrangements with commercial entities of good repute and ethical business practices, we are ultimately not responsible for the privacy practices or the content of such external web sites.
Accessing your Personal information
The Sherwood Serices Club Inc. will, upon your request, and subject to applicable privacy laws, provide you with access to your personal information held by us. However, we ask that you identify, as clearly as possible, the type/s of information requested.
Appearance must be clean and tidy at all times.
Not permitted at any time:
- Rubber thongs
- Bare feet
- Headwear (except in special circumstances)
- Clothing that is torn, soiled or offensive to other patrons
- Men’s Singlets
Evening Wear—Smart, casual attire must be worn at all times.
Not permitted after 6pm:
- Football shorts, stubbies or similar
- Steel-capped boots or Hi-Visibility work wear
The aforementioned represents a guide for Members and Guests.
Suitability of dress standards always remain at the discretion of Management